Privacy Policy

1. Introduction

This Privacy Policy explains how TaxPacksUK ("we", "us", or "our") collects, uses, and protects your personal data when you use our Service. We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

TaxPacksUK is the data controller responsible for your personal data. Contact us at: skjolding@gmail.com

3. Data We Collect

We collect the following categories of personal data:

• Account Information: Email address, name, password (encrypted)
• Business Data: Sales records, VAT calculations, order information uploaded by you
• Payment Information: Processed by Stripe; we do not store card details
• Usage Data: How you interact with our Service, IP address, browser type
• Communication Data: Support requests and correspondence

4. Legal Basis for Processing

We process your data based on:

• Contract: To provide the Service you have subscribed to
• Legitimate Interests: To improve our Service and prevent fraud
• Legal Obligation: To comply with tax and accounting requirements
• Consent: For marketing communications (where applicable)

5. How We Use Your Data

• To provide and maintain the Service
• To process your subscription payments
• To generate VAT calculations and reports
• To communicate with you about your account
• To improve and develop the Service
• To comply with legal obligations

6. Data Sharing

We share your data only with:

• Stripe: For payment processing
• Hosting Providers: To store and serve the application
• Legal Authorities: When required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain your data for as long as your account is active, plus 7 years for tax and legal compliance. You can request deletion of your data at any time.

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

To exercise these rights, contact us at skjolding@gmail.com

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and access controls.

10. Cookies

We use essential cookies to operate the Service. These do not require consent. We do not use advertising or tracking cookies.

11. International Transfers

Your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through the Service.

13. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

14. Contact Us

Email: skjolding@gmail.com
Address: [Your Business Address], United Kingdom